1. Cancellation Policy

Cancellation 48 hours before check-in → Full refund

Cancellation 24–48 hours before check-in → 50% refund

Cancellation within 24 hours / No show → No refund

2. Refund Timeline

Refunds will be processed within 5–7 working days

The amount will be credited to the original payment method

3. Advance Booking

Advance payments are required to confirm bookings

Balance payment may be collected at check-in

4. Modification Policy

Date changes are subject to availability

Price difference (if any) will be applicable

5. Peak Season / Special Dates

During:

Holidays

Festivals

Long weekends

👉 Bookings may be non-refundable or partially refundable

6. Early Check-Out

No refund for unused nights after check-in

7. Force Majeure

No refunds for cancellations due to:

Natural disasters

Government restrictions

Unforeseen events beyond control